Support & FAQs If you need technical support or want to contact our customer service team, please complete the form below. You can also call our support team on 0871 909 9980 (between 6am-12am), or email customerservices__AT__spectruminteractive__DOT__co.uk. Alternatively check out our FAQs via the links opposite. Please select one of the following options: * Please Select I need technical support I would like to contact customer services Technical Details Please tell us where you are? * Please select Airport Bus/rail terminal Hotel (Premier Inn) Hotel (Travel Lodge) Hotel (other) Marina Motorway services Managed apartment Cafe/restaurant Other Name of Location * Town * If you are using Wi-Fi, please tell us: Your user name What type of device you are using? Please select Laptop - Windows Laptop - Mac Blackberry iPhone iPad/iPod Touch Handheld gaming device Other What operating system you are using? Please select Windows 7 Windows XP Windows Vista Windows 98 Windows (other) Mac OS X Snow Leopard Mac OS (other) Ubuntu Linux Windows Mobile Palm OS Symbian Blackberry iPhone OS Android OS Other If you are using an internet kiosk, please tell us the unit number (found bottom right of screen) Unit number Customer Services Is your enquiry related to a recent transaction? Yes: No: Please complete the following details: Where did the transaction take place? * Please select Airport Bus/rail terminal Hotel (Premier Inn) Hotel (Travel Lodge) Hotel (other) Marina Motorway services Managed apartment Cafe/restaurant Other Town? * Date it took place? * (dd/mm/yyyy) Your WiFi username OR Internet kiosk unit number (found bottom right of screen) username unit number * Tell us about you: Name * Email Address * Telephone Number Mobile Job Role Company Name Your Enquiry Your message * I'd like to receive news and updates from Spectrum Interactive Send Enquiry * Required Fields Other ways to get in touch Registered address and HQ: Spectrum Interactive LimitedOne Park LaneHemel HempsteadHertfordshire HP2 4YJ Registered in England no. 4440500 Telephone: 01442 205 500 (reception)Fax: 01442 261 001Email: info__AT__spectruminteractive__DOT__co.uk Customer Services: Wi-Fi help: 0871 909 9980 Internet kiosk help: 0871 909 9981 (Call centre open 6am to Midnight) customerservices__AT__spectruminteractive__DOT__co.uk (weekdays 8am-6pm)